Customer Reviews Beginners Guide To Getting Quality Reviews Embracing the online world brings a lot of pluses for businesses today. For one, it’s easier to connect with consumers and get them to share their thoughts after purchase or experience. Quality
Customer Reviews 5 Reasons Online Reviews Matter When Choosing A Furniture Company As more customers turn to digital ordering for furniture, retailers aim to increase their sales using review collection to boost customer loyalty and drive repeat purchases. Statistica reports that “revenue from furniture and
Customer Reviews 3 Of The Worst Ways To Respond To Customer Reviews Every customer service professional aims to increase customer loyalty, trust and sales. However, when faced with negative reviews, your response — or lack of — matters. A study by Northwestern University's Spiegel Digital and Database
Sales Looking To Boost Sales? Look No Further! In order for a business to succeed, they must see growth or at least maintain a certain level of steady success. For many businesses, this translates to a need for sales. More sales
Customer Service 4 Ways To Propel Your Pest Control Business Forward Business growth can be a difficult thing to accomplish, especially in niches where there is a lot of competition or if the needs for the business’s services are seasonal. The pest control
Reviews 5 Reasons Online Reviews Matter Although marketing technology frequently changes, the consumer's need for social proof continues to outweigh other forms of advertising. An article by Psychological Science finds that "Given two products with similar ratings, consumers are
Reviews The Best Ways To Ask For Customer Feedback How often do you ask for customer feedback? Making the ask for many businesses poses a challenge. For one, knowing how to ask can be difficult. It takes skill to encourage customers to
Customer Reviews How Customer Reviews Create Revenue With Revoo reporting an “18% uplift in sales” due to reviews, it’s no surprise that executives at top companies use review collection to increase revenue. The power of social proof has been
Customer Reviews How Reviews Impact Your Business Online and Offline When considering reviews, it’s easy to assume that they only impact your business’s online presence. However, reviews have an effect offline as well! Both the online and offline worlds are remarkably
Content Marketing Why You Need A Content Marketing Strategy At every step of your buyer’s journey, content marketing reigns. From attention-grabbing landing pages to review collection, online marketing requires a strategy that delivers a continuous cycle of leads while retaining current
Customer Reviews Transparency And Customers: Why It's Important The Internet is full of strangers conducting transactions with strangers. Letting potential customers know more about you is vital for gaining their trust and business. Transparency is an important thing for consumers when
Customer Reviews Customers Are Your Sales Pitch Why customer reviews are important Did you know that 1,000 customers can generate nearly 500,000 conversations about your brand? That’s a lot of chatter for such a small portion of
Customer Reviews The Modern Shopping Experience There’s no arguing that the internet has changed the world. It alters people’s lives in both minuscule and major ways, affecting how we connect with our loved ones and how we
Customer Reviews Customers are your sales team When it comes to sales and customer service, having the right people on your team is essential. A crew of experienced professionals increases sales and builds consumer confidence. However, with HubSpot reporting that
Customer Reviews Quality reviews do matter In a study by BrightLocal, it was revealed that 80 percent of consumers aged 18-34 have left an online review for a company whose services or goods they’ve purchased. This is a
Reviews When are online reviews used? It’s fair to say that online reviews and online review platforms have changed the industry. Before the birth of third-party review sites, one person’s negative experience with your company would only
Customer Reviews Looking to increase your conversion rates? Look at review collection What marketing goals are at the top of your list this year? Are you looking to push out improved service and get customers to sign up? Or maybe you’re on the nexus
Negative Reviews Think all negative reviews are bad? Think again. If you manage your company’s social media accounts, you may be familiar with the knot in your stomach that appears when you see a negative review. Regardless of what causes the one-star
Negative Reviews Your guide to responding to negative reviews Did you know that 82 percent of shoppers specifically seek out negative reviews? Buyers depend on peer-to-peer evaluations for research, and consequently, they seek out a variety of opinions before making a purchasing
Customer Reviews Ask your customers for feedback and use it A good leader is always looking for new ways to grow and expand their business. One way to ensure continued growth is by making, and keeping, customers happy. On average, every satisfied customer
Customer Reviews Get the most out of your customer reviews There are few feelings better than finally bringing your inbox to zero. If you work in marketing or customer service, then that’s a high you may never get to experience. In these
Negative Reviews What you don't know CAN hurt you There’s an old saying that goes “what you don’t know, can’t hurt you,” and while that may be true in terms of gossip and organized crime, it’s definitely NOT
Customer Reviews The real reason you should collect customer reviews You probably know that customer reviews are important. You know that when people say good things about your business online, others may see it and be a deciding factor in their purchasing decision.
ConsumerAffairs How We Listen To Our Customers - NomNomNow’s Approach to Customer Excellence NomNomNow has partnered with ConsumerAffairs to gather customer reviews and enhance their approach to customer excellence. Below, the team at NomNomNow shares how they leverage customer reviews and a unique account management approach
Customer Reviews Anatomy of a Great Review: What Consumers Look for in a Review We’ve all been there—we’re facing a big purchase, whether it be something expensive or something we’ve never bought before, and we don’t know which brand to choose. Thankfully,
