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The power of the right response

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Customer review consolidation: it works

Unhappy customers = opportunity

“Your most unhappy customers are your greatest source of learning.” -Bill Gates At the core of every business is a desire to improve the products, services, and operations that drive productivity. To get better, companies must accept change as a part of the process. While change has a tendency to ov...

Why does my brand see so many negative reviews?

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