ConsumerAffairs for Brands Blog

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ConsumerAffairs

What an incredible week in sunny San Diego! The Paradise Point Resort was the perfect venue for Unleash 2018. More than 40 sales leaders from around the world were invited to speak at Unleash this ...

Negative Reviews

Why do people post negative reviews? According to a research conducted TNS NIPO, 30% of people post online reviews or social media comments about brands to vent negative feelings, while 23% post ...

It’s hard to understate the value of consumer reviews for your business – 63% of consumers are more likely purchase from a company with user reviews, search engines rank sites with consumer reviews ...

Marketing

Do a quick search for “questions every marketer should be able to answer” and you’ll quickly be overwhelmed with everyone’s thoughts on the role we play as marketers today (some are pretty ...

Customer Reviews

We’ve all been there—we’re facing a big purchase, whether it be something expensive or something we’ve never bought before, and we don’t know which brand to choose. Thankfully, with the help of ...

ConsumerAffairs, CA Culture

ConsumerAffairs is nothing without our all-star team. Every now and then, we like to feature the employees who go above and beyond, helping us achieve our mission of helping consumers and brands make ...

There are three questions that every business owner should be able to answer for themselves. Asking yourself the right questions and knowing the answers to those questions — or at least knowing that ...

Customer Reviews, Consumer Behavior

Here at ConsumerAffairs, we love reviews! But, more importantly, we know consumers love reviews. But, why? What makes reviews such a valuable resource to consumers? And to what degree are reviews ...

ConsumerAffairs, Reputation Management

ConsumerAffairs accredited brand Webroot drives customer satisfaction with a dedicated reputation management strategy.    Webroot is an award-winning cybersecurity company with over ten years of ...

ConsumerAffairs is providing a safe place for children of employees to stay and learn during the statewide teacher walkout.