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James Jordan

James Jordan
James is a marketing copywriter at ConsumerAffairs, with a decade of writing experience. His passion is writing content to help educate consumers on how to choose the best products and services for their needs. In his free time, James is a political and economic news wonk and enjoys independent films and documentaries.

Recent Posts

There are three questions that every business owner should be able to answer for themselves. Asking yourself the right questions and knowing the answers to those questions — or at least knowing that ...

Reputation Marketing

Ignoring bad customer reviews is a great way to quickly ruin your brand’s reputation. But it doesn’t need to be that way. In fact, handling negative reviews with a level head, and the right amount of ...

When you get a negative review from a customer, it can often be a cringe-worthy experience. Your first instinct may be to refute and deny what the customer is saying. You may feel hurt. You might ...

Digital Marketing

As the internet continues to become a growing source of leads for many businesses, you may be wondering about getting into Pay Per Click advertising, commonly known as PPC Advertising. The road to ...

Negative Reviews, Review Collection, Ecommerce

Some of the lowest hanging fruit for any company that offers online purchasing is shopping cart abandonment. People load up their cart, go to checkout and then... nothing. This is a great problem to ...

Reputation Management, Customer Reviews, Negative Reviews, Customer Service

No matter how good of a job you do of serving your customers, bad reviews are part of doing business in this increasingly connected world. Maybe a customer was having a bad day and is looking for ...