Customer Retention, Customer Engagement
What drives one business to succeed over another? Some would say “sales” because financial success is often tied to business success. But, this overlooks one important piece: customer engagement. ...
Review collection is an important part of customer service, business marketing, and customer retention and we can’t stop asking for more. Here are 5 reasons why we just can’t stop review collecting:
As marketing budgets expand, executives’ expectations rise. Data from the 2018 Gartner CEO and Senior Business Executive Survey shows that “57 percent of CEOs will increase their marketing budget ...
We live in a business-world dependent on online reviews. Not only is it rare to come across a business or product lacking in online reviews, but these brief tidbits of information have become so ...
The majority of consumers read reviews before ever clicking over to your website, which makes review collection essential for every company. However, you’ll find that reviews benefit your business at ...
The customer is always right. Would you agree? Being on the front lines of customer service is a huge responsibility. When you’re exposed to a wide range of emotions it can be difficult to keep a ...
Customer Retention, Social Proof
Customers have long trusted each other more than brands to make purchasing decisions. One-on-one marketing conferences, kitchen product demos, even quick exchanges over a cup of coffee have long been ...
There’s no arguing that the internet has changed the world. It alters people’s lives in both minuscule and major ways, affecting how we connect with our loved ones and how we complete our business. ...
As marketing and sales professionals, you’ve undoubtedly heard about the five-minute lead response time from a Harvard Business Review study. Since 2011, many businesses replicated this survey in ...
At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to Contact Us.
At ConsumerAffairs we take privacy seriously, please refer to our Privacy Policy to learn more about how we keep you protected.
You’re responsible for yourself and please remember that your use of this site constitutes acceptance of our Terms of Use.
Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.
The information on our website is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.
Copyright © 2018 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.
