Negative Reviews, Customer Reviews
If you manage your company’s social media accounts, you may be familiar with the knot in your stomach that appears when you see a negative review. Regardless of what causes the one-star rating or ...
Popular consumer news and review website recognized as G2 Crowd Leader
Negative Reviews, Customer Reviews
Did you know that 82 percent of shoppers specifically seek out negative reviews? Buyers depend on peer-to-peer evaluations for research, and consequently, they seek out a variety of opinions before ...
Did you set resolutions for your company in 2019? While many people use the new year as a time to reflect on what personal changes they wish to make, the occasion is also a great time to re-examine ...
Customer Reviews, Review Collection
A good leader is always looking for new ways to grow and expand their business. One way to ensure continued growth is by making, and keeping, customers happy. On average, every satisfied customer ...
If you’re thinking, “New Year, new sales strategy!” then you have the right idea. With ongoing data breaches and concerns over how companies use customer information, consumers are wary of brands and ...
Reputation Marketing, Reputation Management
Find yourself asking what is reputation management? Here are 4 guaranteed ways to use this powerful tool to boost your brand's online image.
In 2018, content reigned supreme. From video marketing to blogging, businesses zeroed in on delivering value to customers. The next step to upping your sales strategy and keeping consumers engaged in ...
Customer Reviews, Review Collection
There are few feelings better than finally bringing your inbox to zero. If you work in marketing or customer service, then that’s a high you may never get to experience. In these positions, it seems ...
Gaining the trust of wary consumers and maintaining a stellar customer experience isn’t easy. A study by SurveyMonkey shows that “about half of consumers have never bought something because of an ...
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